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Online therapy in New York makes it easy to connect

When it’s hard to travel or your anxiety makes it hard to come in person, online therapy lets you start the journey to becoming your best self.

Online therapy makes it easy to connect

When it’s hard to travel or your anxiety makes it hard to come in person, online therapy lets you start the journey to becoming your best self.

Benefits of online therapy in New York

Convenience

Flexible

No travel time

Same level of high-quality care

Acessible

Fits your lifestyle

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Online therapy works

Studies show that online therapy can be just as effective as meeting in person. Online therapy can help with many difficulties, particularly depression, panic disorder, social anxiety, and generalized anxiety. It’s also a preferred way to get treatment, as more than 90% of clients would recommend online therapy to their loved ones.

 

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Benefits of online therapy in New York

Convenience

Flexible

No travel time

Same level of high-quality care

Accessible

Fits your lifestyle

Image shows two females walking alongside each other on the sand. This image could represent the support felt after attending therapy with an online therapist in New York City. Consider online therapy in New York City with graymatters now!| 10011 | 10005 | 10003
Image shows a man drinking out of a coffee mug, looking off to the left. Consider online therapy in New York City to find hope and healing. This image could represent a person preparing for therapy with a therapist in new york city.  10011 |10005 | 10003

Online therapy works

Studies show that online therapy can be just as effective as meeting in person. Online therapy can help with many difficulties, particularly depression, panic disorder, social anxiety and generalized anxiety. It’s also a preferred way to get treatment as more than 90% of clients would recommend online therapy to their loved ones.

 

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FAQs about online therapy

Why do people choose to do online therapy?

There are so many reasons why many people are choosing online therapy! Online therapy has been used by our New York City based therapy practice, as well as many others, for many years, but it got particularly popular due to safety issues around COVID-19. Our practice has resumed in-person sessions, but we are still offering the majority of our sessions online because people seem to really prefer having the option to do online therapy. Online therapy cuts out travel time, making it easier to fit therapy sessions into a busy schedule. For people with physical considerations or severe social anxiety who’d otherwise have great difficulty coming in person, online therapy provides an accessible option.

Can I do a combination of in-person and online sessions?

Usually yes. Some of our online therapists are 100% virtual, and if you are working with one of them, you would not have the option to do in-person sessions unless you switched to another therapist in our practice. However, many of our therapists are working a hybrid model where they are partially in the office and partially virtual, and you could coordinate with your online therapist to have some of your sessions in-person.

Do I have to be located in New York State to do online sessions with your practice?

Yes, our clinicians are licensed in New York State, and state law requires that the clients also be physically located in New York State during online therapy sessions. You don’t have to live in New York State necessarily to work with us though. If you travel to New York State for work or school, you could still schedule sessions while in New York.

Are there times when in-person treatment is either better or even required?

Yes. For more severe illnesses, it may be best to work in-person rather than online. If this is the case for you, our clinicians can let you know what they feel would be in your best interest. Also, there may be times when you require certain medications that require at least one or some in-person appointments.

 

Can I get my medication prescribed through online sessions?

Yes! You can meet with one of our psychiatric providers online, have an initial evaluation, and then receive prescriptions and refills for most types of medications. For some medications, like benzodiazepines or some ADHD meds, you may need at least one in-person session to begin treatment, but this is not the case for most medications. You can also contact our New York City based therapy office and our staff or clinicians can also give you specific information for any particular medications you have questions about.

Will I have contact with my clinician outside of sessions?

We encourage you to contact your online therapist outside of sessions because we don’t want you to feel your relationship begins and ends within the online therapy session. We are available to you outside of sessions by text, phone, or email. As we also prioritize our therapists’ personal health and wellbeing, we are not available to respond 24/7, but you are free to leave us updates, messages, and requests for callbacks, and the therapist will get back to you as soon as possible.

 

How do I prepare for my online therapy session?

Make sure you’re in a private area where no one can hear you during your online therapy session. Make sure the area is quiet too so that there aren’t disruptions to your session. Check your Internet to be sure you’re in a location with strong connection. Lastly, it’s helpful to use headphones so that if someone around you does hear you speaking, at least they can’t hear your online therapist.

How do I connect online?

You’ll need a smartphone, computer, or tablet with a webcam and a secure Internet connection. Before your online therapy session, we’ll email you a secure, HIPAA-compliant link. When you click the link, you’ll be in a virtual waiting room until your therapist accepts you into the session. You’ll use the same link for future appointments.

Do I have to download any software?

If you use a computer, you’ll be able to click on your session link and enter the session without downloading any software. If you’re connecting from a smartphone or tablet, you may have to download the indicated app before you can enter the session. Further instructions are included in the initial email with the link.

How is this different from using Skype or FaceTime?

It’s pretty similar to using other video conferencing programs – the main difference is that we use a secure platform that specifically complies with health-related privacy regulations.

What if I’m having technical problems connecting or if my signal drops?

You can call or text your online therapist to troubleshoot what happened, and if it can’t be fixed, you can at least continue by phone.

Get started with online therapy in New York City today!

One of our skilled online therapists is ready to meet you when you’re ready to begin. The team at our practice located in New York City provides an array of therapy and psychiatry services to meet your mental health needs. We are ready to help you with anxiety, depressionbipolar disorder, trauma or PTSD, and more. Schedule a visit or an intro call with us to help you figure out the right fit for your treatment.